Dear guests and clients, in accordance with the laws of the Republic of Croatia you may submit a written complaint regarding our services.
How to submit a complaint
You may send a written complaint:
- by email to: laptaloagro@gmail.com
- by post to: OPG ŽELJKO LAPTALO, Gromača 56, 20234 Zaton / Orašac, Croatia
Please include your full name, contact details (email and/or phone), a description of the event or service concerned (date, type of service) and what you expect as a resolution.
Response time
We will reply to a written complaint in writing without undue delay and no later than 15 days from receipt, unless a specific regulation provides otherwise.
Contact
OPG ŽELJKO LAPTALO, OIB: 24040570214, phone: +385 99 2183 612, email: laptaloagro@gmail.com, web: laptalo-agro.hr.
